SHIPPING

*Due to high demand, orders that include the new Milky Fade Serum will be shipped starting from 05/05.

*During new product launches, restocks, and promotions, our processing times may be affected and can take between 5 to 15 business days.

*Orders that include the item "THE PUFFER" may experience delays of up to 15 business days.

SHIPPING

We ship throughout Spain, including the Balearic Islands and the Canary Islands. Shipping is free on orders over €39. For orders under €39, shipping costs are €3.50 within mainland Spain.

Shipping to the Balearic Islands is free on orders over €75. For orders under €75, shipping costs are €6.

Shipping to the Canary Islands is free on orders over €75. For orders under €75, shipping costs are €10.50.

Shipping to Portugal is free on orders over €75. For orders under €75, shipping costs are €7.90.

We also ship to Germany, Austria, Belgium, France, Italy, Luxembourg, Monaco, the Netherlands, Poland, Portugal, San Marino, and Switzerland. Shipping is free on orders over €100. For orders under €100, shipping costs are €10.50.

DELIVERY TIMES

We commit to processing orders internally within 48 hours, and the courier will deliver them within 24 to 72 hours after dispatch within mainland Spain. Exceptions apply:

• During new product launches, restocks, and promotions, our processing times may be affected and can take between 5 to 15 business days.
• Orders that include the item "THE PUFFER" may experience delays due to high demand.

If your order has not been delivered within a reasonable timeframe, please contact us at hello@facegloss.eu.